Privacy Policy

1. Introduction

At the heart of our mission is a commitment to protecting your privacy and handling your personal information with the utmost responsibility. This Privacy Policy outlines how we collect, use, store, and safeguard your data when you interact with our website, email, and SMS communication services. Our practices are designed to comply with applicable data protection regulations, including 10DLC TCR requirements in the US and Canada.

2. Information We Collect

• Personal Information:We may collect your name, email address, phone number, and other contact details when you sign up for our services or interact with our communications.
• Usage Information: To improve user experience, we collect data regarding how you use our website, including IP addresses, browser types, device details, and activity data.
• Minimal Data Approach: We focus on collecting minimal personal data.primarily your name, email, and phone number, to process inquiries and deliver high-quality services.

3. How We Use Your Information

• Communication:Your contact information allows us to send updates, notifications, and service-related communications based on your preferences.
• Service Delivery: We process data to manage your account, provide technical support, and ensure smooth service operations.
• Improvement & Compliance: We analyze usage data to enhance our offerings and ensure all operations comply with 10DLC TCR guidelines and applicable laws.

4. Data Sharing and Security

• Trusted Partners: We may share information with service partners who assist in our business operations. These partners are bound by strict confidentiality agreements and non-disclosure agreements (NDAs).
• No Sale of Data: We respect your privacy and do not sell or share your personal details with third parties for their own marketing purposes.
• Security Measures: We implement encryption, secure servers, and regular security reviews to protect your data from unauthorized access or disclosure.
• Sensitive Information Warning: Our representatives are not authorized to collect sensitive data like credit card details over the phone or email. Please do not share this information with anyone claiming to represent us.

5. Your Rights and Control

• Opt-In and Opt-Out: By providing your details, you agree to receive communications. You may unsubscribe at any time by following the instructions in our messages.
• Data Access and Deletion: You have the right to request access, correction, or the total deletion of your personal data.
• Retention: We retain personal data only as long as necessary to fulfill the purposes outlined in this policy or as required by legal obligations.

6. Contact Us

If you have questions regarding this Privacy Policy or wish to exercise your data rights, please reach out to us: info@draft2digital.co or +1 (918) 673-2651.